Job Completion Survey
We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
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Sharon BBirmingham, ALReviewed on September 30th, 2020
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How satisfied were you with the quality of work we completed?
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Your overall experience with our company.
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How was your experience with the first phone call to the company?
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How satisfied were you with our overall customer service?
Comment: The work that was done in my basement by My Basement Pro was very professional. The workers were very reliable, answered all of my questions, and did a fantastic job. I am very pleased and will recommend to others.
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How satisfied were you with the quality of work we completed?
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James MPhiladelphia, PAReviewed on May 12th, 2020
My Basement Pro came to the rescue in our basement and far exceeded expectations. From the initial consult, Steve and team were extremely knowledgeable and professional. We were scheduled within a week for the installation and their team completed their week. We are extremely satisfied with our service and we would highly recommend for all of your basement proofing needs.
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Kevin DDoylestown, PAReviewed on February 19th, 2020
Family has used My Basement Pro for years. They are honest, prompt, and left the basement cleaner than it was before they got there. One of the few contractors I can actually say I trust.
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Sheral R.Fairfield, ALReviewed on February 11th, 2020
My basement flooded! I had it encapsulated to fix the damage from the flood. I am pleased with the service that you guys did for me.
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Mandy LAmber, PAReviewed on February 6th, 2020
My basement used to get wet with every heavy rain, but it's been bone dry since it was waterproofed. I think it will prove to be a good investment.
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Leland KellerBirmingham, ALReviewed on January 29th, 2020
Got rid of the water flowing through the basement! By putting in a drainage medium and getting the water pumped out!
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Rod LandersLeeds, ALReviewed on January 28th, 2020
I wish had a better solution for entering and exiting the space. Had some moisture in the basement.
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Alan JohnsonHoover, ALReviewed on November 15th, 2019
They lifted the concrete on the driveway because the water was coming into the basement from how it was originally. Also, they fixed a couple of cracks for me that were becoming an issue.
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Hugh TrimmPinson, ALReviewed on June 28th, 2019
In our basement and garage, we had moisture issues seeping in from under the brick. It is an older home and they came out and completely fixed it. It is much better than I expected. Everyone I worked with from start to finish was fantastic. I couldn't be happier.
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Brad CroweHelena, ALReviewed on April 19th, 2019
I am very happy with the work ya'll did. The basement has not flooded since, and I feel really good about the structural reinforcement. I definitely will recommend you when/if I hear about someone with similar issues.